Reward Point Program FAQ- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points. All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by NissanRaceShop. Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want. You must login to your account in order to view the status of your points. During the checkout process you'll be able to pay for your order with your points balance. You must have at least $50.00 at checkout to redeem any points.* in most cases shipping fees and taxes excluded. See referred FAQ for more details. - What is the Reward Point Program?
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Rewards Point Program.
Our Rewards Point Program is as simple as it sounds. While shopping at NissanRaceShop.com you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at NissanRaceShop.com.
The Reward Point Program begins on Friday, November 25, 2011. All purchases made after that date will earn points. - Points and Values
Currently, for every $1.00 spent at Nissan Race Shop you'll earn .05 points
For example:
Product Cost: $100.00
Value of Points Earned: $5.00
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current. - Redeeming Shopping Points
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at NissanRaceShop.com.
During the checkout process, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points. - Minimum Points Required
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Shopping Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy. - Minimum Purchase Amount Required
Currently, the Minimum Purchase Amount required to redeem your points is $50.00.
We strongly advise you to check this page often as we may make changes to this policy. - Maximum Points Redemptions allowed per order
A maximum of 10,000 points ($100.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy. - Will I earn points for tax fees?
No. When calculating the amount of points earned, the taxes are excluded.
We strongly advise you to check this page often as we may make changes to this policy. - Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded. - Will I earn points for discounted products?
Yes. When calculating the amount of points earned, all items which have been discounted are included.
We strongly advise you to check this page often as we may make changes to this policy. - Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
We strongly advise you to check this page often as we may make changes to this policy. - Earning Referral Points
"Word-of-mouth" advertising is the most powerful form of advertising there is.
Referral Points is based on the idea that we should both benefit from your referrals.
When your referred friend places an order, during the checkout process on the same page that you select a payment method, there will be a box to enter a Referral code. Your Referral code is your registered email address with us.
When we receive your referred friends completed and approved order, we will reward your Points account with 500 points.
The more first time orders we receive from your referrals, the more reward points you will receive. It really IS that easy! - Products Restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy. - Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy. - Conditions of Use
- Shopping Points are only available to registered NissanRaceShop.com member's.
- Shopping Points Reward can only be collected and used with online purchases. and are only validated at NissanRaceShop.com.
- Points are non-refundable and can't be transferred between members.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability. - When Problems Occur
For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.
Gift Voucher FAQHow do I send Gift Vouchers? To send a Gift Voucher you need to go to our Send A Gift Certificate Page.
Customers must have an account and be logged in to use this feature. You can also find the link to this page inside your My Account page.
When you send a Gift Voucher, you need to specify the following:
- The name of the person you are sending the Gift Voucher to.
- The email address of the person you are sending the Gift Voucher to.
- The amount you want to send.
- A short message which will appear in the email.
Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
Purchasing Gift Vouchers Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased, the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to someone via email. - Redeeming Gift Vouchers
If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Voucher in two ways.
1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. You will then be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount to purchase any item from our store When problems occur For any queries regarding the Gift Voucher System, please contact us, and try to include as much information as possible in the email. - Buying with Gift Vouchers
If you have funds in your Gift Voucher Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Ticking this box will apply those funds in your Gift Voucher Account. Please note, you will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in your Gift Voucher Account for future purchases.
Wish List Help- What is My Wish List?
My Wish List is a way to save items of interest to a holding area until ready to purchase. If you are not a current customer, please at least create a wishlist account to save your shopping cart contents for when you return. Credit card information is NOT required to create a wishlist account. - How do I add items to My Wish List?
To add an item to My Wish List, just click the "Add to Wishlist" button for any item that interests you. The "Add to Wishlist" button appears next to the "Add to Cart" button in the product info pages. - Can I add "out-of-stock" items or "coming-soon items"?
Yes. You can add any item you choose to My Wish List - How do I view My Wish List?
On the right column is a "My Wish List" box. This box shows the current status of My Wish List. If there are 4 or less items in My Wish List, they will be listed here. If there are more than 4 items, there will be a simple counter with the total number of items in My Wish List. You can change the total number of items in the box via the Administration area.
My Wish List may be viewed at any time by clicking either the link found in the "My Wish List" box (View My Wish List [+]). or by clicking the right arrow on the "My Wish List" box. - How do I move My Wish List items to my Shopping Cart?
To move My Wish List items to the Shopping Cart, either click "Move to Cart" under the product name in the "My Wish List" box (if the My Wish List items are shown in the box) or check the "Move to Cart" checkbox next to the item(s) on the My Wish List main page and click the "Update" button. - How do I remove items from My Wish List?
To remove items from My Wish List, either click "Delete" under the item's name in the "My Wish List" box or check the "Delete" checkbox next to the item(s) on the My Wish List main page and click the "Update" button. - Can I "remove" and "move to cart" at the same time?
Yes. On the My Wish List mainpage, you can check the boxes next to the item(s) you want to "Delete" and "Move to cart" and click the "Update" button to perform all operations simultaneously. - Can I make My Wish List available to others?
Sorry. Currently My Wish List is only "saved" when you create / log in to your account. Therefore, you are the only one that can see it. However, you can email your wishlist to a friend by visiting the My Wish List main page, entering their email address into the 'send your wishlist to a friend' box and clicking the email envelope.
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