Returns Policy Overview
You may return new, unopened items within 30 days of delivery for a full refund. Items should be returned in their original product packaging.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.
Items that are Not Returnable
We do not accept returns of the following items:
Items that are classified as hazardous materials or use flammable liquids or gases
Any product missing the serial number or UPC
Downloadable software products
Gift cards and gift certificates
Special Order Items from Japan and/or Nissan Motorsports Nismo Parts
Partial Refunds will be issued for the following items:
Most items that are returned more than 30 days after delivery
Any item that has obvious signs of use
Any item not returned in the condition it was received
Exchanges and Return Process
If you received a faulty item and need to exchange or return it, visit your Account Page (you must be logged in) to begin the process.
Please note that it takes us up to 7 business days to process returns once they arrive at our Returns Center. You can view completed returns and refunds by visiting Your Account and accessing the relevant order summary.