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Shipping Policy

Before we get into specifics, let us be clear on our shipping “philosophy”:

We want to get things to you as quickly as humanly possible.
To keep things simple, we offer Free Shipping on certain items throughout the store.
If there is a shipping charge (for expedited shipping, for example), we are not in business to “profit” from shipping; you are charged what we are charged;
Undercommit; overdeliver.
Our primary shipping service is FedEx Ground or FedEx Home Delivery. Both are “ground” services that take 5-7 business days from coast-to-coast (many of our products ship from our store in Fontana, CA, but we have warehouses throughout the country and will sometimes dropship direct from the manufacturer. However we choose to ship…the intention is to get the products in to your hands as quick as possible).

Delivery Time

The method of delivery – preferred method is either FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered. Orders shipping to CA, AZ, or NV are shipped via Golden State Overnight and are most of the time delivered the very next day.

Additionally, please note that delivery time is also based on “business” days. For example, if you place an order on Sunday, it’s impossible for us to ship an item the same day as all the shippers are closed.

Free Shipping Offers

Orders that qualify for Free Shipping, which will be FedEx Ground or FedEx Home Delivery (5-7 days for cross-country delivery). Free shipping promotions are available on domestic shipments only. Free Shipping DOES NOT include oversized items or international shipments. If there are any issues with your order, we will contact you before processing your order.

Calculating Cost

We do not profit from shipping. Should you charge Rush shipping, or if we’re shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.

International Shipping

If you’d like to make a purchase and have it shipped internationally, please feel free to contact us. Be sure to include a list of the products you’d like to purchase, your shipping address, phone number, and any other contact informantion. A member of our Customer Service team will contact you to make all the arrangements.

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